Roles & Responsibilities

- Develop, implement, maintain and improve the Quality Management System (QMS) as per ISO 9001 requirements.
- Prepare, review and maintain quality procedures, SOPs, work instructions, formats and quality records.
- Plan and coordinate internal audits, external audits and customer audits.
- Ensure timely closure of audit findings, NCRs and observations.
- Handle NCR, CAPA and corrective/preventive action activities.
- Conduct Root Cause Analysis (RCA) using appropriate problem-solving techniques such as 5 Why, Fishbone and 8D.
- Control and maintain quality-related documents and records, ensuring proper revision and traceability.
- Manage document changes, revisions and change-control activities.
- Monitor quality objectives, KPIs and process performance and prepare periodic reports.
- Coordinate with Production, Quality, Engineering and other departments to identify and resolve quality issues.
- Handle customer complaints, coordinate root-cause investigation and ensure timely corrective action and closure.
- Track effectiveness of corrective actions and ensure preventive actions are implemented.
- Support continuous improvement and process improvement initiatives.




- Conduct awareness/training related to QMS procedures, SOPs and quality requirements.
- Ensure compliance with applicable quality standards, procedures and customer requirements.

Preferred Candidate Profile

- Qualification: Diploma / DME / BE / Any Degree.
- Experience: 5 to 7 years, with robust hands-on experience specifically in QMS.
- Candidates should have practical experience in ISO 9001 implementation and maintenance.
- Strong exposure to internal and external audits, audit preparation and closure of findings.
- Hands-on experience in NCR, CAPA, RCA, 8D and corrective action processes.
- Good experience in QMS documentation, SOPs, work instructions and document control.
- Experience handling customer complaints and corrective actions.
- Should understand quality KPIs, quality objectives and process performance monitoring.
- Ability to coordinate effectively with Production, Engineering and other cross-functional teams.
- Strong analytical, problem-solving and communication skills.
- Preference for candidates from a manufacturing/automotive/engineering industry with direct QMS responsibility.

📌 Qms Engineer (Poonamallee)
🏢 Connect Hr
📍 Poonamallee