Please do not apply if you cannot speak fluently in both English and Hindi.

Telugu is only a third bonus language and is not mandatory.

If you live more than 35 kms away from Pocharam, we will not call you. All residents of Madhapur, Gachibowli, Kukatpally, Attapur will not be called.

Anybody who is pursuing any further education will not be eligible. Even distance learning.

Please read the JD below thoroughly before applying. We cannot offer more salary.

Please do not waste our time if you do not qualify. Thank you.

Customer Care Specialists are responsible for managing inbound calls from customers regarding a wide range of banking products and services. They respond to inquiries, resolve issues, and ensure high levels of customer satisfaction through professional communication and service delivery. The role also includes identifying customer needs, cross-selling relevant products, and maintaining accuracy and service quality in every interaction.





Specialists must possess excellent communication abilities, a solid grasp of customer handling, and the capability to manage both service and sales conversations effectively.

Key Responsibilities

•Handle inbound customer calls and provide accurate information regarding banking products and services.

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Clarify customer queries and determine appropriate solutions.

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Research, troubleshoot, and resolve issues efficiently.

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Escalate unresolved queries to the appropriate department when needed.

Complete transactions and maintain accurate documentation.

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Cross-sell suitable banking products based on customer requirements.

Transportation: Two way cab transportation or ₹2,000 Transport Allowance {per day 80rs}

📌 Customer Service Representative (Hyderabad)
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