22 Sep
|
gautam consultancy
|
Nagpur
22 Sep
gautam consultancy
Nagpur
Multinational Customer Support Specialist
Location: Ahmedabad
Process: Global Voice / Non-Voice
CTC: 26,000 - 40,000 per month
Shift: Monthly Rotational (Day/Night)
Qualification: Any Graduate
The role involves assisting overseas customers through voice or digital communication channels while ensuring a seamless and qualified customer experience.
Key Responsibilities
- Interact with global customers through voice calls, email, or chat, depending on the assigned process.
- Understand customer requirements and provide prompt, accurate, and appropriate assistance.
- Address customer queries professionally while maintaining a positive service experience.
Candidate Requirements
- Fluent English communication is mandatory.
- Strong verbal and written communication skills.
- Willingness to work in rotational shifts, including night shifts.
- Freshers and experienced candidates are welcome to apply.
Benefits & Perks
Monthly Performance Incentives
Cab Facility
Night Shift Allowance
Exposure to Global Clients and Business Operations
HR-(phone hidden)
📌 Multinational Customer Support Specialist @40k (Nagpur)
🏢 gautam consultancy
📍 Nagpur