- Collect course fees from students/parents through approved payment modes.
- Maintain accurate records of fee collections, receipts, refunds, and outstanding payments.
- Generate and issue fee receipts and acknowledgements.
- Regularly follow up with students/parents regarding pending or overdue fees.
- Prepare daily, weekly, and monthly fee collection and outstanding reports.
- Maintain student-wise fee records and update payment details in the relevant system/software.
- Coordinate with the Accounts and Centre Administration teams for reconciliation of collected fees.
- Handle queries related to fee structure, payment schedules, receipts, and outstanding balances.
- Ensure proper documentation and filing of payment-related records.
- Monitor instalment schedules and send timely reminders for upcoming payments.
- Escalate long-pending or disputed fee cases to the concerned management.
- Ensure cash handling and deposit processes are followed as per organizational policies.
- Maintain confidentiality and accuracy in all financial and student-related information.
- Support the centre in achieving collection targets and reducing outstanding dues.
- Good knowledge of MS Excel and basic accounting.
Experience & Qualifications:
- Bachelors Degree in Commerce (B.Com) or equivalent.
- 1 to 3 years of experience in fee collection, accounts receivable, cash handling, or a similar role.
- Experience in the education sector will be preferred.
- Positive communication and interpersonal skills.
- Strong follow-up and negotiation abilities.
- Proficiency in MS Excel and data management.
- Attention to detail and accuracy.
- Ability to handle cash and maintain financial records responsibly.
- Customer service orientation.
- Ability to work under deadlines and achieve collection targets.