Job Title: Digital Assistant (Bus Conductor)

Job Summary:

Responsible for providing safe, productive, and courteous passenger services on buses while using digital ticketing and electronic systems for fare collection, ticket issuance, passenger information, and daily reporting.

- Key Responsibilities:
- Issue tickets to passengers using Electronic Ticketing Machines (ETMs)/digital ticketing systems.
- Collect fares through cash, digital payments, smart cards, or other approved payment methods.
- Assist passengers with route, fare, stop, and schedule-related information.
- Maintain accurate records of ticket sales, fare collection, and passenger transactions.
- Handle digital devices and ensure proper functioning of ticketing equipment during duty.
- Verify tickets and assist in preventing unauthorized travel.
- Maintain discipline and provide polite and professional service to passengers.
- Coordinate with the bus driver and control room regarding routes, delays, breakdowns, and other operational issues.




- Submit daily collection and transaction reports as required.
- Safeguard collected cash, tickets, electronic devices, and other official materials.
- Follow all transport department/company rules, safety procedures, and passenger service standards.
- Assist elderly passengers, women, children, and persons with disabilities when required.
- Report any technical issues with digital ticketing equipment or payment systems to the concerned authority.
- Required Skills:
- Basic knowledge of smartphone, computer, and digital payment systems.
- Ability to operate electronic ticketing machines and other digital devices.
- Good communication and passenger-handling skills.
- Basic numerical and record-keeping ability.
- Honesty, punctuality, patience, and responsibility.
- Ability to work in shifts, including weekends and holidays.

📌 Bus Conductor (Ujjain)
🏢 Integrated Personnel Services (IPS)
📍 Ujjain