22 Sep
|
Mind Choice Services
|
Bengaluru
22 Sep
Mind Choice Services
Bengaluru
We are looking for a responsible and energetic Sales & Hospitality Operations Executive to manage customer enquiries, bookings, front-office duties, and daily resort operations.
Key Responsibilities:
• Handle enquiries through phone calls, WhatsApp, email, and walk-in customers.
• Understand guest requirements, explain packages, share quotations, and follow up to close bookings.
• Manage reservations, guest check-ins, check-outs, payments, and booking records.
• Welcome guests professionally and ensure they receive prompt assistance throughout their visit.
• Coordinate with housekeeping, food and beverage, activity, and operations teams.
• Support corporate events, group outings, property visits, and other guest requirements.
• Resolve basic guest concerns and maintain high hospitality and service standards.
• Maintain daily sales, enquiry, booking, payment, and operational reports.
Candidate Requirements:
• Experience in hospitality, travel, tourism, resort operations, front office, or sales is preferred.
• Positive communication, customer-handling, sales, and coordination skills.
• Comfortable using WhatsApp, email, Excel, and basic computer applications.
• Must be organised, presentable, target-oriented, and able to multitask.
• Willingness to work on weekends and holidays based on business requirements.
📌 Receptionist / Front Office Executive (Bengaluru)
🏢 Mind Choice Services
📍 Bengaluru