Role & responsibilities

- Drive the growth and expansion of the service business within the assigned territory.
- Ensure effective implementation, alignment, and compliance of all service strategies, policies, and processes across the assigned service organization.
- Leverage technical expertise and customer insights to identify opportunities, promote, and deliver value-added services and after-sales solutions.
- Build and maintain strong relationships with key customers, particularly end users, while collaborating closely with the sales team to enhance customer experience and satisfaction.
- Identify and develop new business opportunities, including new markets, strategic partnerships, and innovative approaches to penetrate existing markets, thereby driving revenue growth.
- Engage with end users for technical discussions, requirement gathering, indent generation, quotation preparation, pre-order follow-ups,



order execution, and post-order support, including delivery coordination and payment collection.
- Lead market development initiatives for service offerings such as service contracts, specialty business products, and detergents.
- Work collaboratively with the sales team to promote service products alongside current machine sales and support the management of key accounts.
- Operate independently and take ownership of assigned responsibilities to achieve business objectives.
- Manage and capitalize on short-term rental business opportunities within the assigned territory.
- Coordinate with Branch Managers in the assigned region to support and achieve branch direct sales targets and overall business goals.

📌 Engineer - Service Sales (Ahmedabad)
🏢 KARCHER
📍 Ahmedabad