Customer Relationship Officer(bpo) (Chennai)

Customer Relationship Officer(bpo) (Chennai)

22 Sep
|
RAY PRIME WEALTH PRIVATE
|
Chennai

22 Sep

RAY PRIME WEALTH PRIVATE

Chennai

Make outbound calls to existing and potential customers.

✅ Build and maintain robust customer relationships through professional communication.

✅ Follow up on customer inquiries, leads, and previous interactions.

✅ Explain products, services, offers, and investment-related information.

✅ Understand customer needs and recommend suitable solutions.

✅ Handle customer objections professionally and escalate issues when required.Lead, manage, and motivate team members.

✅ Monitor daily calling activity, productivity, and performance.

✅ Coach the team on objection handling and conversion techniques.

✅ Ensure timely follow-up of leads and maximize conversions.

✅ Track and report team performance to management.

✅ Achieve team targets and business objectives.

✅ Conduct regular training and performance feedback sessions.

✅ Maintain quality standards and process compliance.

📌 Customer Relationship Officer(bpo) (Chennai)
🏢 RAY PRIME WEALTH PRIVATE
📍 Chennai

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