Key Responsibilities

- Manage and operate Flipkart, Amazon and other e-commerce marketplaces.
- Manage product listings, titles, descriptions, images, pricing and inventory.
- Handle orders, cancellations, returns, refunds and customer queries.
- Manage and update the company’s own e-commerce website.
- Monitor product performance, sales, conversion and marketplace rankings.
- Coordinate with the production, warehouse, dispatch and accounts teams.
- Manage marketplace promotions, offers and advertising campaigns.
- Maintain accurate inventory and pricing across all sales channels.
- Prepare daily/weekly/monthly sales and performance reports.
- Identify new products and opportunities for online sales growth.
- Ensure products are properly packed, dispatched and delivered on time.
- Work on SEO, keywords and product content to improve online visibility.





Skills Required

- 1–3 years of experience in E-commerce / Marketplace Management.
- Practical experience with Flipkart Seller Hub and preferably Amazon Seller Central.
- Experience managing an e-commerce website.
- Good knowledge of Excel/Google Sheets.
- Understanding of product listing, inventory, orders, returns and marketplace ads.
- Positive communication and coordination skills.
- Ability to independently manage day-to-day e-commerce operations.

Key Performance Areas (KRA)

Marketplace Sales | Website Sales | Product Listings | Inventory | Order Management | Returns | Online Advertising | Customer Satisfaction | Revenue Growth

📌 eCommerce Operations Manager (Greater Noida)
🏢 CRYSTAL SIGN MEDIA
📍 Greater Noida