We are looking for an enthusiastic and confident Telecalling Executive to handle customer calls, explain products/services, generate leads, and support the sales team. The ideal candidate should have good communication skills and a customer-friendly approach.
Key Responsibilities
- Make outbound calls to prospective and existing customers.
- Explain company products, services, offers, and benefits.
- Generate and follow up on leads through phone calls.
- Understand customer requirements and provide suitable information.
- Maintain regular follow-ups with interested customers.
- Handle customer queries and resolve basic concerns.
- Maintain accurate records of calls, leads, and customer information.
- Achieve daily, weekly, and monthly calling and sales targets.
- Coordinate with the sales team for lead conversion.
- Maintain a professional and positive attitude while communicating with customers.
- RequirementsGood verbal communication skills.
- Basic knowledge of Hindi and English.
- Positive convincing and negotiation skills.
- Basic computer knowledge.
- Ability to work with targets.
- Fresher and experienced candidates can apply.
- Customer-handling or telecalling experience will be an advantage.