22 Sep
|
AIM CORPORATE
|
Kolkata
22 Sep
AIM CORPORATE
Kolkata
Responsible for managing customer communication and follow-ups related to outstanding payments, loans, and overdue accounts. The role involves contacting customers through telephone to communicate payment obligations, understand the reasons for payment delays, negotiate suitable repayment arrangements, and ensure timely recovery of outstanding dues.
Maintain accurate records of customer interactions, payment commitments, and collection status in the company’s system. Handle customer queries professionally, conduct regular follow-ups on promised payment dates, coordinate with the concerned recovery teams, and escalate complex or unresolved cases when required. Ensure all collection activities are carried out professionally and in accordance with company policies, procedures, and applicable guidelines.
📌 Recovery Executive (Kolkata)
🏢 AIM CORPORATE
📍 Kolkata