22 Sep
|
Lumina Datamatics
|
Mumbai
22 Sep
Lumina Datamatics
Mumbai
Roles and Responsibilities :
- Manage international orders from receipt to fulfillment, ensuring timely delivery and customer satisfaction.
- Coordinate with suppliers, shipping carriers, and customs brokers for smooth logistics operations.
- Process returns, exchanges, and cancellations in accordance with company policies and procedures.
- Maintain accurate records of all transactions, including order status updates and communication with customers.
Job Requirements :
- 2-6 years of experience in an ecommerce environment or related field (e.g. international BPO).
- Solid knowledge of international voice process services and logistics operations.
- Proficiency in managing multiple tasks simultaneously under tight deadlines.
- Excellent organizational skills with attention to detail.
📌 E Commerce Executive (Mumbai)
🏢 Lumina Datamatics
📍 Mumbai