22 Sep
|
Burger King
|
Navi Mumbai
22 Sep
Burger King
Navi Mumbai
We are hiring- Restaurant General Manager || Assistant Restaurant Manager || Shift Managers
1. Operational Management
- Ensure smooth day-to-day operations of the restaurant.
- Maintain full compliance with brand standards, SOPs, food safety, hygiene, and statutory requirements.
- Monitor kitchen and counter operations to ensure product quality and service speed.
- Implement operational processes to improve productivity and guest satisfaction.
2. Sales & Profitability
- Deliver restaurant business targets including sales, P&L;, controllable costs, labor productivity, and profitability.
- Drive revenue growth through upselling, promotions, local marketing, and community engagement.
- Analyze business reports and implement action plans to improve performance.
3. People Leadership
- Recruit, train, coach, and develop restaurant staff across all positions.
- Plan and maintain effective manpower scheduling as per business requirements.
- Conduct regular performance evaluations and motivate the team to achieve targets.
- Ensure compliance with employee management policies including attendance, discipline, and grooming standards.
4. Guest Experience
- Ensure 100% guest satisfaction through high service standards and quick resolution of customer concerns.
- Maintain a guest-focused environment and set an example of excellent customer service.
- Review guest feedback regularly and implement improvements.
5. Inventory & Cost Control
- Manage ordering, receiving, inventory control, and stock rotation.
- Control wastage, pilferage, food cost, and other controllable expenses.
- Maintain accurate records as per company policies.
6. Safety, Security & Compliance
- Ensure adherence to all FSSAI, health & safety, fire safety, and statutory compliance.
- Maintain equipment, restaurant assets, and ensure preventive maintenance.
- Ensure cash handling and banking processes are accurate and secure.
Key Skills & Competencies
- Strong leadership and people management
- Sales and business acumen
- Guest service excellence
- Decision-making and problem solving
- Operational planning and execution
- Ability to work in a rapid-paced environment
📌 Restaurant General Manager (Navi Mumbai)
🏢 Burger King
📍 Navi Mumbai