Telesales Executive – Job DescriptionJob Title: Telesales Executive

Department: Sales

Location: janakpuri east

Employment Type: Full time

Experience: 0–3 years

Job SummaryWe are looking for an enthusiastic and target-oriented Telesales Executive to generate sales through outbound and inbound calls. The candidate will be responsible for contacting prospective customers, understanding their requirements, explaining products/services, following up with leads, and converting prospects into customers.

- Key ResponsibilitiesMake outbound calls to prospective and existing customers.
- Handle inbound sales enquiries and provide accurate product/service information.
- Understand customer requirements and recommend suitable products or services.
- Generate leads and convert them into sales.
- Follow up regularly with interested and prospective customers.
- Maintain accurate records of calls, leads, follow-ups, and sales in the CRM/system.
- Achieve daily, weekly, and monthly sales targets.
- Handle customer questions and objections professionally.
- Build and maintain positive relationships with customers.




- Coordinate with the sales and operations teams for smooth order processing.
- Provide regular reports on sales activity and performance.
- Required SkillsExcellent verbal communication and convincing skills.
- Good listening and interpersonal skills.
- Strong follow-up and negotiation abilities.
- Target-oriented and self-motivated approach.
- Basic computer and CRM knowledge.
- Ability to handle rejection and work under pressure.
- Good command of Hindi and English; additional languages are a plus.
- Qualifications12th pass or Graduate in any discipline.
- Previous experience in telesales, telecalling, customer service, or inside sales is preferred.
- Freshers with strong communication and sales skills may also apply.
- Key Performance Indicators (KPIs)Number of calls made.
- Qualified leads generated.
- Lead-to-sale conversion rate.
- Monthly sales/revenue achieved.
- Follow-up completion rate.
- Customer satisfaction and retention.

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