22 Sep
|
Ujala Buildwell
|
Gurugram
22 Sep
Ujala Buildwell
Gurugram
- Handle incoming customer enquiries and leads through calls, WhatsApp, email and other channels.
- Contact and follow up with leads regularly.
- Maintain and update customer information in the CRM software.
- Explain project details, products/services, pricing, availability and payment plans to customers.
- Coordinate with the sales team for site visits, meetings and customer requirements.
- Maintain daily call logs and follow-up records.
- Track leads and update their status in the CRM.
- Handle customer queries and resolve basic concerns.
- Coordinate with internal teams to ensure smooth customer communication.
- Prepare daily/weekly/monthly reports on leads, calls and conversions.
- Support the sales team in achieving assigned targets.
- Maintain positive relationships with existing and potential customers.
📌 CRM Executive (Gurugram)
🏢 Ujala Buildwell
📍 Gurugram