Job Title: Nexthink Administrator

Location: Noida
Experience: 10-15 Years

Key Responsibilities

- Administer and govern the Nexthink cloud platform, including user management, role-based access control, and domain configuration.
- Configure and maintain SSO integrations with Entra ID/Active Directory while ensuring compliance with enterprise security policies.
- Manage Nexthink Collector deployment across Windows and macOS endpoints using Intune, SCCM, GPO, or similar endpoint management tools.
- Monitor collector health, endpoint coverage, platform performance, and version compliance.
- Develop and maintain dashboards, KPIs, and reports related to endpoint performance, application health, boot/login performance, and user experience.
- Perform advanced investigations and trend analysis using Nexthink Query Language (NQL).
- Provide actionable insights and recommendations to Service Desk, EUC, and business stakeholders.
- Support proactive IT operations through automation and self-healing initiatives.
- Integrate Nexthink with ServiceNow and other ITSM tools for incident enrichment, automated ticket creation, and root cause analysis.
- Conduct training sessions and knowledge transfers for support teams and stakeholders.




- Prepare executive-level monthly and quarterly DEX reports.
- Support workplace transformation projects, M&A; activities, and continuous improvement initiatives.

Required Skills

- 10-15 years of overall IT experience with hands-on experience as a Nexthink Administrator, Nexthink SME, or EUC Analyst.
- Robust expertise in Nexthink Platform Administration, Collector Management, and Investigations.
- Hands-on experience with Nexthink Query Language (NQL) and dashboard creation.
- Strong knowledge of Windows 10/11, macOS, Active Directory, Entra ID, Intune, SCCM, and endpoint security.
- Experience with large-scale agent deployments, upgrades, and troubleshooting.
- Experience integrating Nexthink with ServiceNow or other ITSM platforms.
- Strong analytical, troubleshooting, and problem-solving skills.
- Excellent communication and stakeholder management capabilities.

Preferred Skills

- Experience in Digital Employee Experience (DEX) programs.
- Knowledge of automation, self-healing solutions, and proactive IT operations.
- Exposure to enterprise workplace transformation initiatives.
- Experience working in global support environments.

📌 Nexthink Admin (Delhi)
🏢 Tata Consultancy Services
📍 Delhi