- Provide exceptional customer service to clients through phone, email, or chat support.
- Resolve customer complaints and issues in a timely and professional manner.
- Maintain accurate records of customer interactions using CRM software.
- Collaborate with internal teams to resolve complex issues.
Job Requirements :
- 1-5 years of experience in BPO/Call Centre setting.
- Excellent English writing skills for effective communication with customers.
- Strong problem-solving skills to handle diverse customer queries.
- Proficiency in multilingual languages (written) for international calls.
📌 Customer Service Advisor (Noida)
🏢 Adroit Synergies
📍 Noida
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