Role & Responsibilities

- Oversee end-to-end elevator installation and service operations across project sites
- Plan and monitor manpower and material allocation to ensure project timelines are met
- Coordinate with procurement, sales, and installation teams for smooth project execution
- Periodic visits to sites, track project status, resolve in office bottlenecks, and escalate issues proactively
- Ensure adherence to safety standards and quality guidelines at all sites
- Monitor service/AMC schedules and customer response times
- Maintain and review operational reports, dashboards, and MIS for management
- Manage vendor and contractor relationships for installation and civil works
- Handle customer escalations related to installation delays or service quality




- Drive process improvements to increase operational efficiency and reduce turnaround time

Preferred Candidate Profile

- Bachelor's degree/Diploma in Engineering or related field
- 3+ years' experience managing operations/installation teams (elevator, engineering, or construction industry preferred)
- Strong team management and cross-functional coordination skills
- Comfortable with frequent site visits and travel
- Good working knowledge of MS Excel/ERP for tracking projects and inventory
- Strong problem-solving ability and ownership mindset

Languages known: English, Tamil, Hindi

📌 Operations Manager (Chennai)
🏢 Luca Elevators
📍 Chennai