Branch Manager Basic Requirement:

- Robust communication & interpersonal skills (Fluent inEnglish, Kannada and Hindi)

- Work experience in related Industry preferred

- Two wheeler a must for commute

Responsibilities and Duties:
- Maintaining branch reporting time

- Monitoring the reporting time of the delivery executivesand receptionist

- Assigning Delivery routes to the delivery staff andensuring all shipments our Delivered and Pickedupontime

- Ensuring Small parcels and documents received inbranchas per SLA from the operations HUB

- Ensures the branch receptionist performs their roles andresponsibilities daily

- Weekly inspection of delivery routes to ensure deliveryteam conducts their activities as per SLA Cross check holding shipments and validate the updations Cross check return consignments and validatetheupdations

- Customer relationship management with all existingclients on a weekly basis

- Ensuring credit collections as per SLAand escalationtothe Credit collection department regarding anypendingpayments from the customers

- Ensuring customer satisfaction and resolvinganycomplaints





- Assigning Pick up schedule and ensuring the same is doneon a daily basis

- Collection of customer database on a weekly basis andsend it to the sales department

- Approaching potentials leads, attending appointments, pitching all the services and conversion to achieve branchturnover target

- Ensuring the branch staff are in professional attire

- Ensuring all outgoing shipments are sorted and sent ontime to the Operations sector wise (Ex: BLR, MAA, BOM) Maintaining Accounting copies as per destinationandweight

- Audit report to be maintained

- Cross check Cash collection statements

- Coordination regarding vehicle reporting and departuretime

- Ensuring smooth branch administration

- Daily upkeep of company assets

Job Category:

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📌 Branch Manager (Bengaluru)
🏢 Atlant Global India
📍 Bengaluru