* e inbound and outbound customer calls and enquiries related to domestic and international travel packages.

* Make approximately 1520 customer calls per day and maintain regular follow-ups.

* Understand customer requirements, travel preferences, budget, and expectations and suggest suitable travel packages.

* Convert assigned leads into confirmed bookings and achieve monthly sales targets.

* Maintain proper records and track all leads, follow-ups, customer interactions, and conversions.

* Build strong relationships with customers and provide professional assistance throughout the sales process.

* Handle customer queries, objections, negotiations, and provide appropriate solutions.

* Coordinate with the operations team, hotels, transport partners, and other vendors whenever required.

* Stay updated with destinations, hotels, travel products, packages, and industry trends.

* Identify opportunities for upselling and cross-selling travel products and services.

* Work closely with the team to achieve individual and overall company sales goals.

* Ensure a professional and positive customer experience from enquiry to booking.

Preferred Candidate Profile

* Candidates with experience in travel, tourism, hospitality, sales, or customer handling will be preferred.

* Basic knowledge of the travel and tourism industry along with Microsoft office knowledge is required.

* Excellent communication and interpersonal skills with a confident and skilled personality.

* Should be comfortable speaking with customers over the phone and handling regular follow-ups.





* Strong sales and convincing skills with a customer-focused approach.

* Should be smart, mature, responsible, and professional in handling customers.

* Ability to understand the target market and identify customer requirements.

* Should be a fast learner and able to quickly understand current destinations, packages, products, and processes.

* Strong follow-up skills and ability to manage multiple leads simultaneously.

* Should be a good team player with a positive attitude and willingness to collaborate.

* Target-oriented and motivated to achieve sales and revenue goals.

* Freshers with excellent communication skills and a strong interest in the travel industry may also be considered.

Perks & Benefits

* Attractive incentives with high earning potential

* Weekly off

* Company SIM card

* Term Insurance

* Structured training and guidance

* 14-day training period to understand company processes, products, destinations, and sales techniques

* Supportive and professional work setting

* Opportunity to grow within the travel and tourism industry

* Learning opportunities across multiple domestic and international destinations

* Performance-based growth opportunities

Ideal Candidate

We are looking for an energetic, confident, and target-oriented professional who enjoys interacting with people and has a genuine interest in travel. The ideal candidate should be comfortable with calling, follow-ups, customer handling, and sales, while also being willing to learn and grow with the organization.

Perks and benefits

Festive Bonus

📌 Sales Manager (Siliguri)
🏢 Triplrrr
📍 Siliguri