Responsible for end-to-end device engineering and application packaging across enterprise end user computing environments. The role includes contemporary app packaging, device lifecycle management, and automated deployment to ensure secure, scalable, and standardized workplace services.
Device Engineering & Lifecycle
- Manage full lifecycle of end-user devices (build, deploy, maintain, refresh) [Device Engg - Draft | Word]
- Implement OS deployment, imaging, and device provisioning
- Ensure compliance, patching, and endpoint security
Application Packaging
- Perform application packaging and repackaging (MSI/MSIX/App-V)
- Manage software distribution, testing, and deployment lifecycle
- Ensure compatibility across OS versions and enterprise environments
- Support release cycles and version upgrades
Endpoint Management
- Manage devices using Intune / SCCM / MECM platforms
- Implement patching, software updates, and compliance policies
Automation & Deployment
- Develop PowerShell scripts for packaging and deployment automation
- Execute pilot, controlled rollout, and production deployment cycles
Governance & Continuous Improvement
- Follow ITIL processes (Incident / Change / Release)
- Work with cross-functional teams (Service Desk, Infra, Security)
- Improve end-user experience using analytics and feedback