Role & responsibilities
- Drive sales of domestic and international tour packages to achieve revenue and profitability targets.
- Develop and implement sales strategies to increase tour bookings, customer acquisition, and market penetration.
- Conduct regular client meetings, presentations, and promotional activities to strengthen business relationships and increase sales conversions.
- Oversee daily travel operations, bookings, reservations, and documentation.
- Ensure effective service delivery and implement process improvements.
- Manage end-to-end visa processing and ensure compliance with embassy requirements.
- Coordinate with embassies, consulates, and visa service providers.
- Manage tour itineraries, hotel bookings, transportation, and travel logistics.
- Develop and maintain relationships with airlines, hotels, and travel partners.
- Lead, mentor, and manage operations, visa, and tour teams.
- Monitor team performance and conduct training programs.
- Manage key client relationships and resolve escalated customer issues.
- Drive customer satisfaction, retention, and service excellence.
- Ensure compliance with travel regulations and company policies.
- Prepare MIS reports,
operational reports, and performance reviews.
- Monitor operational costs and identify opportunities for efficiency improvements.
Preferred candidate profile
- 15-20 years of progressive experience in the Travel & Tourism industry.
- Proven experience in tour sales, business development, revenue generation, and achieving sales targets.
- Robust analytical, problem-solving, decision-making, and organizational abilities.
- Strong expertise in corporate travel, leisure travel, MICE, and group tour operations.
- Strong communication, presentation, and interpersonal skills with the ability to engage effectively with clients, suppliers, and senior management.
- Sound knowledge of international visa regulations, travel documentation, and destination management.
- Strategic thinking with a focus on business growth, operational excellence, and customer satisfaction.
- Proven ability to manage client relationships, vendor partnerships, and operational performance.
Interested Candidates can share your updated resume in
[email protected]
📌 Branch Manager- Tour & Travel (Bengaluru)
🏢 Ubique Systems
📍 Bengaluru