23 Sep
|
Info Edge
|
Noida
Roles and Responsibilities :
- Lead a team of telesales representatives to achieve daily, weekly, and monthly targets through effective communication, coaching, and feedback.
- Develop and implement strategies to improve sales performance, product knowledge, and customer satisfaction.
- Conduct regular training sessions to enhance the skills of team members on B2B/B2C sales techniques, product features, and company policies.
- Analyze sales data to identify trends, opportunities, and areas for improvement.
Job Requirements :
- 9-16 years of experience in BPO sales or domestic sales with expertise in b2b/b2c sales.
- Proven track record in leading teams towards achieving high-volume targets through outbound calling campaigns.
- Robust understanding of inside sales principles with excellent communication skills for handling multiple conversations simultaneously.
📌 Telesales Team Lead (Noida)
🏢 Info Edge
📍 Noida