We are looking for a smart, responsible and proactive Office Manager who can take ownership of daily operations, manage people and build efficient systems.
CRITICAL REQUIREMENT — CLAUDE & AI
Strong practical knowledge of Claude is one of the most important requirements for this role.
The candidate should:
- Be very comfortable using Claude for daily professional work.
- Know how to write effective prompts and give Claude the right context and instructions.
- Be able to use Claude for research, analysis, drafting, checking, organizing information and problem-solving.
- Know how to use Claude to improve existing workflows and create new systems.
- Be able to identify repetitive tasks that can be automated or simplified using AI.
- Help other team members use Claude effectively in their daily work.
- Continuously explore new ways in which Claude and AI can make the company faster and more efficient.
- Not just use AI for basic writing — should understand how to integrate Claude into actual business operations.
Key Requirements
- Fluent in English – written and spoken.
- Smart, proactive and able to think independently.
- Strong sense of responsibility and ownership.
- Valuable at managing people, follow-ups and deadlines.
- Strong basic mathematics and logical thinking.
- Quick learner with good attention to detail.
- Good knowledge of Excel / Google Sheets.
- Should have their own mind and be comfortable giving suggestions and challenging inefficient processes.
- Able to build, maintain and improve systems and processes.
Responsibilities
- Manage and coordinate all daily requests and enquiries received by the company.
- Maintain and update internal sheets, trackers and records.
- Follow up with team members and ensure tasks are completed on time.
- Check the team's work for accuracy and completeness.
- Use Claude extensively to improve daily operations.
- Create AI-assisted workflows and systems for the team.
- Train and guide team members on effective use of Claude.
- Identify opportunities to reduce manual work through AI and automation.
- Build and maintain systems that make the office more organized and efficient.
- Take ownership of daily operations and ensure nothing is missed.
- Continuously suggest improvements to workflow, productivity and team performance.
Training
Full training will be provided. Prior experience in the pharmaceutical industry is not required.
The candidate must be a very quick learner who can understand new information and processes quickly.
Ideal Candidate
We are looking for someone who thinks for themselves, takes ownership and uses Claude/AI as a serious daily work tool — not simply as a chatbot.