- Manage debt recovery processes for personal loans, credit cards, and other financial products.
- Identify delinquent accounts and develop strategies to recover outstanding balances through phone calls, emails, or visits.
- Collaborate with internal teams to resolve customer queries and disputes related to loan collections.
- Maintain accurate records of all interactions with customers and update the database accordingly.
Job Requirements :
- 1-5 years of experience in banking collections, DRA (Debt Recovery Agent), or similar roles.
- DRA Certification preferred.
- Robust knowledge of loan collection procedures and regulations.
- Excellent communication skills for effective interaction with customers over phone calls.
📌 Tele Collection Executive (Chennai)
🏢 Panobiz Business Technologies
📍 Chennai
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