JOB DESCRIPTIONJob DetailsFieldDetailsJob TitleSpecialist - Language Programme AdministratorDateAugust 2026FunctionProgramme Admin – Academic DevelopmentJD written byHead of Modern LanguagesReporting ToAssociate Manager – Programme AdminJD Approved byHead of Modern LanguagesBrandULAWWork LocationHyderabadAbout GUS Education India (GEI)

- GUS Education India (GEI) is a service wing of Global University Systems (GUS) based in Europe. In India, we are a full-service digital marketing agency that delivers scalable online marketing services to Global University Systems’ and its associated brands.

- As a frontrunner in building digital eminence for a fleet of academic brands, GUS Education India is a rapidly growing organization that believes in achieving success through innovation.

Nature of The Job

The Language Programme Administrator provides administrative support for the modern language provision at the University of Law. Working closely with the Head of Modern Languages, the postholder supports the administration of language modules, develops and maintains programme records, responds to routine enquiries, prepares documentation and communications, and assists with a range of administrative activities that contribute to an excellent student and staff experience. The role is administrative in nature and does not carry responsibility for academic decision-making, curriculum development, programme leadership or strategic planning.

Organizational Structure

Associate Manager
(HYD)

Specialist/Senior Specialist – Programme admin Language Programme Administrator
(HYD)

Note: This is a work from office role, which is a mid-shift starting from 12.30 pm.

Key AccountabilityActionsMain Function of Job

The Language Programme Administrator provides administrative support for the modern language provision at the University of Law. Working closely with the Head of Modern Languages, the postholder supports the administration of language modules, develops and maintains programme records, responds to routine enquiries, prepares documentation and communications, and assists with a range of administrative activities that contribute to an excellent student and staff experience. The role is administrative in nature and does not carry responsibility for academic decision-making, curriculum development, programme leadership or strategic planning.

Responsible for:

- Providing administrative support for the new Language Programme

- Responding to routine enquiries from students and staff.

- Maintaining accurate programme records and documentation.

- Supporting student enrolment and registration processes.

- Organising meetings and maintaining administrative records.

- Preparing routine reports, correspondence and programme documentation.

- Updating programme information on University systems and webpages.

- Providing administrative support for programme communications and events.

- Providing administrative support to the Head of Modern Languages.

Reporting Line
- Language Programme Administrator will report directly to the Head of Modern Languages

Specific ResponsibilitiesProgramme Administration
- Develop, implement and maintain administrative processes, workflows,



templates and record-keeping systems to support the effective operation of the Language Programme, under the direction of the Head of Modern Languages.

- Undertake administrative tasks associated with the delivery of the Language Programme.

- Maintain accurate student, module and lecturer records and support enrolment and registration activities as required.

- Monitor and respond to enquiries received through shared mailboxes and other communication channels.

- Maintain records in accordance with University policies and procedures.

- Prepare routine administrative reports and documentation.

- Support data collection activities for reporting purposes.

- Identify opportunities to improve administrative processes and systems and make recommendations to the Head of Modern Languages.

Lecturer Administration
- Act as the first administrative point of contact for Visiting Language Lecturers.

- Collect and submit teaching claims and payment documentation in accordance with University procedures.

- Maintain records relating to teaching hours and payments.

- Support administrative aspects of onboarding new Visiting Language Lecturers as required.

Meetings and Events
- Arrange meetings on behalf of the Head of Up-to-date Languages.

- Prepare agendas and circulate meeting papers.

- Take minutes and maintain action logs.

- Organise room bookings and online meeting arrangements where required.

Communications
- Update programme information on relevant University webpages and systems.

- Draft and distribute routine communications to students, staff and visiting lecturers.

- Support the preparation and distribution of programme updates.

- Maintain distribution lists and contact databases.

Customer Service
- Provide professional, accurate and timely responses to enquiries.

- Escalate academic or complex matters to the Head of Modern Languages as appropriate.

- Support a positive experience for students, staff and visiting lecturers through the delivery of high-quality administrative support.

Team Working
- Work collaboratively with colleagues across Academic Development and the wider University.

- Contribute to a positive, professional and supportive working environment.

- Undertake other duties appropriate to the grade of the post as reasonably requested.

In addition to the responsibilities listed above, the job holder may be required to perform other duties as assigned by members of Modern Languages Team from time to time.

The job holder has a duty to take reasonable care for the health and safety of themselves and of other persons with whom they come into contact at work. The job holder also has a duty to co-operate with the University in complying with any statutory duty or requirement concerning health and safety at work. In particular, they must familiarise themselves with the Health and Safety Policy and its safety and fire procedures.





This job description is to be read in conjunction with the relevant Roles and Responsibilities Career Level document.

This job description is correct at 07/08/2026. It may vary in consultation with the post holder to reflect changes within the marketplace, in [insert department] and the University.

In addition to the responsibilities listed above, the job holder may be required to perform other duties from time to time.

This job description is to be read in conjunction with the relevant Roles and Responsibilities Team Member Level document.

This job description is correct at August 2026. It may vary in consultation with the post holder to reflect changes within the marketplace, in Operations and the University of Law.

General

- In addition to the responsibilities listed above, the job holder may be required to perform other duties as assigned by the manager from time to time.

- The job holder has a duty to take reasonable care for the health and safety of themselves and of other persons with whom they come into contact at work. The job holder also has a duty to co-operate with the University in complying with any statutory duty or requirement concerning health and safety at work. In particular, they must familiarize themselves with the Health and Safety Policy and its safety and fire procedures.

- This job description is to be read in conjunction with the relevant Roles and Responsibilities Career Level document.

- This job description is correct at July 2026. It may vary in consultation with the post holder to reflect changes within the marketplace and the University.

- The hours of this post will normally be 35hrs per week. The post holder will be required to take a flexible approach to their hours to meet the demands of the role, including covering some teaching weekends & evenings for which time off will be given (to be taken either in the week before or after a study weekend has taken place as ‘non-working days’).

Desired ProfileQualification
- Educated to A Level standard or equivalent professional experience.

- GCSE English and Mathematics (Grade 4/C or above) or equivalent.

SkillsEssential
- Excellent organisational and time-management skills.

- Strong attention to detail and accuracy.

- Excellent written and verbal communication skills.

- Strong IT skills, including Microsoft Office applications.

- Ability to manage competing priorities and meet deadlines.

- Ability to maintain confidentiality and handle sensitive information appropriately.

- Ability to work effectively both independently and as part of a team.

Desirable
- Experience of maintaining webpage content or online information systems.

- Awareness of language learning provision within Higher Education.

GUS Values
- GEI is an equal opportunity employer and encourages applicants from diverse backgrounds to apply.

- There is an expectation that employees will maintain the values of the Group and will comply with the code of conduct as well as equality, diversity, health, safety policies of the company.

BEHAVIOURAL SKILLSEssentialDesirableProfessional and customer-focused approach.Interest in language learning, international education or int

📌 Specialist - Program Administration (Hyderabad)
🏢 GUS EDUCATION INDIA
📍 Hyderabad