- Resolve service issues (Level 1 & 2 as appropriate) by understanding, clarifying customer problem, determining the cause, and ensuring resolution based on SLAs
- Manage customer expectations of response time, issue resolution and quality support
- Generate report on need basis
- Technical Support
Technical Skills
Basic knowledge of SQL
Language : English, Kannada, Telugu
Job Type: Full time
Pay: ₹15,000.00 - ₹28,000.00 per month
Work Location: In person
📌 Customer Support Executive/ Application Suppport (India)
🏢 Botree Software International
📍 India
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