Job Summary

Walk-In Drive | ZoTok.ai

Sales & Customer Success Roles

Hey there! Are you someone who loves talking to people, solving business problems and making things happen? We want to meet you!

ZoTok.ai is Indias first AI-powered conversational commerce platform on WhatsApp - and we are growing fast! We are opening our doors for a Walk-In Drive and looking for passionate individuals to join our Sales and Customer Success teams.

Date: Saturday,

Time: 10:00 AM - 4:00 PM

Venue: Survey 37, Kapil Kavuri Hub, Level 4, no.144, Financial District, Nanakramguda, Hyderabad, Telangana

Who Should Apply

- Experience in B2B Sales, Inside Sales or Client Handling
- Background in Customer Success, Account Management or Onboarding
- Familiarity with SaaS, ERP, CRM tools or WhatsApp Business
- Experience in distribution, supply chain, FMCG or B2B commerce
- Robust communication and problem-solving skills
- Startup mindset - ownership, hustle and hunger to grow

Experience: 2 to 10 years

Location: Hyderabad - Work From Office

What to Bring on the Day

- Updated Resume

Sales

About the Role

We are looking for a Sales Specialist to drive revenue through consultative B2B selling. Youll work with brands, manufacturers, distributors, and wholesalers - understanding their operational bottlenecks and positioning ZoTok as the fix.

This is a 100% inside sales role from our Hyderabad office - no field work. Every business you speak with has a different pain point. Your job is to diagnose it fast and close the deal.

The Basics

- Experience: 2-10 years
- Location:



Hyderabad - Office Based, 5 days WFO

What you will do

1. Own the cycle: Drive the full sales cycle from lead qualification to closure - calls, demos, follow-ups, negotiations and deal closure.
2. Run demos: Conduct sharp discovery calls and product demos with qualified prospects. We have completed 2,000+ demos in the last 6 months - you will add to that.
3. Understand deeply: Get into customer workflows around orders, invoices, payments, ERP and supply chain - then position ZoToks AI and WhatsApp automation as the solution.
4. Stay on top: Manage outreach and follow-ups across WhatsApp, email and calls. Build and maintain a healthy pipeline with accurate CRM updates.
5. Close & grow: Handle objections, negotiate confidently and drive opportunities to closure. Work closely with internal teams to move deals forward.

What Matters More than the Resume

1. Clarity on Calls & Chats: You can hold a live call and drive a WhatsApp thread with absolute sharpness to keep deals moving.
2. Consultative Pitching: You think on your feet, diagnose unique business bottlenecks instantly, and position WhatsApp automation as the fix.
3. Industry Context: B2B, distribution,



FMCG/GT, supply chain, or SaaS - you already know how brands move goods to market.
4. Ownership: Strong problem-solving, follow-through and execution. You dont wait to be told - you drive.

Essential Skills

1. Experience: 2-7 years in B2B, SaaS, ERP, fintech or technology sales.
2. Selling: Consultative selling, objection handling, pipeline management and closures.
3. Communication: Strong verbal and written communication with business users and decision-makers.
4. Plus: ERP, SaaS, payments, invoicing, supply chain, FMCG, distribution or WhatsApp/AI background is a strong advantage.

Customer Success

About the Role: We're expanding our Customer Success team at ZoTok with 10+ open positions. We are building India's first network CRM for conversational commerce, and your job is to ensure our clients actually adopt and see massive value from our Agentic AI on WhatsApp Business.

As part of the Customer Success team at ZoTok, you will play a critical role in ensuring our clients adopt, implement and derive maximum value from our platform. This is not a passive support role - you are expected to own accounts end to end, drive technical delivery, manage stakeholders, and grow revenue through upsells and expansions.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Sales & Customer Success Professional (Hyderabad)
🏢 ZöTok.AI
📍 Hyderabad