23 Sep
|
Apex Group
|
Hyderabad
23 Sep
Apex Group
Hyderabad
Roles and Responsibilities :
- Manage client relationships to ensure high levels of satisfaction and retention.
- Provide project support, including implementation analysis, report preparation, and data analysis.
- Coordinate projects from initiation to delivery, ensuring timely completion within budget constraints.
- Develop robust communication channels with clients through regular meetings, emails, and phone calls.
Job Requirements :
- 3-6 years of experience in a similar role or industry (IT Services & Consulting).
- Strong understanding of CRM systems and their applications in IT services.
- Excellent client handling skills with ability to build strong relationships over time.
- Proficiency in tools such as Excel for report preparation and data analysis.
📌 CRM Implementation Specialist -US Shift (Hyderabad)
🏢 Apex Group
📍 Hyderabad