Regional Manager-Customer 360 -BRANCH BANKING-Customer 360 (Mumbai)

Regional Manager-Customer 360 -BRANCH BANKING-Customer 360 (Mumbai)

23 Sep
|
Kotak Mahindra Bank
|
Mumbai

23 Sep

Kotak Mahindra Bank

Mumbai

Description

Regional 360 Manager - Branch Banking

Responsibilities

- Interact regularly with Branch RMs to identify key sales targets and opportunities.
- Motivate RMs to achieve Sales targets and drive engagement with customers by providing relevant insights and data support. Work closely on increasing RM productivity.
- Maximise no. of RMs meeting their SOP in your cluster.
- Regularly visit the branches, interact on various data points, campaigns etc and help branch meet their goals on CASA Deposits, Assets & Fees. Closely monitor Branch and RM activation on various products.
- Do joint meetings with RMs to help cross sell fee and Asset products to customers.
- Work closely on increasing product penetration in existing customers with 360 approach.

Qualifications

- Experience in branch baking sales, banking products (Asset & Liability Products) & other financial services in customer facing role
- Familiarity with CRM tools and customer relationship management strategies
- Excellent problem solving and analytical mindset
- Positive communication & presentation skills

📌 Regional Manager-Customer 360 -BRANCH BANKING-Customer 360 (Mumbai)
🏢 Kotak Mahindra Bank
📍 Mumbai

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