Positions: 10

Experience: 5–8 Years

Location: Goregaon, Mumbai

CTC: Up to ₹10 LPA

Work Mode: WFO

Role Overview

We are looking for a VIP Support Engineer to provide high-touch, white-glove IT support to senior executives and VIP users. The role requires robust technical troubleshooting skills combined with excellent communication, customer handling, and the ability to resolve high-priority issues with minimal downtime.

Key Responsibilities

- Provide white-glove IT support to senior executives and VIP users.
- Troubleshoot hardware, software, Microsoft 365, Outlook, and network issues.
- Support laptops, desktops, mobile devices, and peripherals.
- Provide support for Microsoft Teams and video conferencing.
- Manage and support executive meeting rooms.




- Handle high-priority escalations and ensure timely resolution.
- Minimize downtime for critical/VIP users.
- Coordinate with relevant infrastructure and application teams for complex issues.
- Maintain professional communication and provide regular updates to VIP users.

Required Skills

- ? Windows OS
- ? Active Directory
- ? Microsoft 365
- ? Outlook
- ? Microsoft Teams
- ? Video Conferencing
- Hardware & Desktop Troubleshooting
- Basic Network Troubleshooting
- ? Excellent Communication
- ? VIP/Executive Customer Handling

📌 VIP Support Engineer – Executive / VIP IT Support (Mumbai)
🏢 Asian Hires
📍 Mumbai