Dear Candidate,
Greetings from Movate Technologies (formerly CSS Corp)!
Job Description :
Position : Inbound Sales & Technical Support Engineer International Voice Process
Location : Ambattur, Chennai (Work from Office)
Shift : Night Shift
Weekly Off : Rotational Weekdays
Inbound Sales Representatives
Responsibilities:
Field incoming sales calls and chats
Ability to connect with customers through conversations and provide accurate information and guidance regarding products/services, recommendations based on customer needs
Build trusting relationships with customers understanding their needs.
Offer pre-sales and post-sales support that create high customer satisfaction.
Identify and maximize opportunities to cross-sell and up-sell to existing customers.
Technical Support Voice Role
Responsibilities:
Respond promptly, courteously,
and knowledgeably to technical support inquiries
Provide top-tier support to all customers with a goal of first call resolution
Educate customers on system installation/use, and assist in troubleshooting
Utilize prior customer support experience to enable customer success and happiness
Use problem-solving skills to solve customer issues and address concerns
Outbound calls to current customers to address issues, when needed.
Notice Period : Immediate Joiner/15 Days
Educational Qualification: Any Bachelor’s Degree
CTC: 3 LPA to 5.5 LPA
How to Apply:
If your experience matches the above job description, kindly send your updated resume to:
[email protected]
Contact: - Divya : (phone hidden)
📌 Openings for Inbound Sales & Technical Voice Process - Chennai/Night Shift
🏢 Movate
📍 Chennai