As a Customer Success Associate, you will play a vital role in ensuring customer satisfaction and support at our Hyderabad location. This entry-level position is perfect for fresh graduates looking to begin their careers in finance.

In this role, you will handle customer calls and address their inquiries. You will also perform document verification to ensure all necessary papers are accurate and complete. Additionally, you will follow up on payments and update customer records in our systems. Strong communication skills in both Hindi and English are crucial, as you will frequently interact with customers.

Key Responsibilities:

- Customer Calls: Engage with customers to provide support and resolve issues, ensuring a positive experience.

- Document Verification: Review and verify documents submitted by customers, maintaining high accuracy standards.

- Payment Follow-Ups: Communicate with customers regarding outstanding payments, helping to ensure timely transactions.

- System Updates: Maintain and update customer information in the database regularly to keep records current.





Required Skills and Expectations:

We expect you to have a positive attitude and a willingness to learn. Solid verbal communication skills in Hindi and English are essential for effectively interacting with our diverse customer base. Attention to detail will be necessary when verifying documents and updating systems.

This is a full-time office-based position in Khajaguda, Hyderabad, with a standard work schedule. If you are looking to kickstart your career in customer success within a finance context, we encourage you to apply.

- Experience

0 - 1 Years

- No. of Openings

40

- Education

12th Pass

- Role

Customer Success Associate

- Industry Type

Call Centre / BPO / ITES / LPO

- Gender

[ Male / Female ]

- Job Country

India

- Type of Job

Full Time

- Work Location Type

Work from Office

- Face Interview Location

Unit A, 9th Floor, MJR Magnifique, Khajaguda X Roads, Raidurgam, Prashant Hills, Gachibowli, Hyderabad, Telangana 500104

📌 Customer Success Executive Jobs For 12th Pass Freshers (Hyderabad)
🏢 Vivifi India Finance Pvt.Ltd
📍 Hyderabad