As a Customer Success Associate, you will play a vital role in ensuring customer satisfaction and loyalty. This full-time position is based in Khajaguda, Hyderabad, and is open to fresh graduates.

In this role, you will handle customer calls to address inquiries and provide assistance. You will be responsible for verifying documents submitted by customers to ensure accuracy and compliance. Regular follow-ups on payments will be part of your responsibilities, ensuring customers are informed and guided through any payment processes. Additionally, maintaining and updating the system with relevant customer information is crucial to keep accurate records.

To excel in this position, you must possess robust communication skills in both Hindi and English, allowing you to interact effectively with diverse customers. A positive attitude is essential, as you will be working closely with clients and contributing to their overall experience with the company.

This role requires creativity and problem-solving skills to address customer needs effectively.



You should be detail-oriented to carry out document verifications and updates accurately.

Since this position requires you to work from the office, you will engage directly with customers and team members, fostering collaboration and support. Your commitment to customer success will help drive satisfaction and retention, making an impact in our growing organization.

- Experience

Fresher

- No. of Openings

45

- Education

Graduate (B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, B.Pharma, B.Sc, B.Tech/B.E, Professional Degree)

- Role

Customer Success Associate

- Industry Type

FinTech

- Gender

[ Male / Female ]

- Job Country

India

- Type of Job

Full Time

- Work Location Type

Work from Office

- Face Interview Location

Unit A, 9th Floor, MJR Magnifique, Khajaguda X Roads, Raidurgam, Prashant Hills, Gachibowli, Hyderabad, Telangana 500104

📌 Interview For Customer Success Executive || B.A - Freshers (Hyderabad)
🏢 Vivifi India Finance Private
📍 Hyderabad