We are seeking a Customer Relationship Executive to join our YMW STARTUP INCUBATION & ACCELERATOR CENTRE (YSIAC) team in Dhanbad. This role is ideal for individuals with 2-4 years of experience in customer service, who are committed to enhancing customer satisfaction and building strong relationships.

Key Responsibilities:

- Customer Interaction: Engage with customers to understand their needs and provide timely resolutions to their inquiries.

- Relationship Management: Build and maintain long-term relationships with clients to ensure customer loyalty and retention.

- Feedback and Reporting: Gather customer feedback and report insights to improve services and address any issues affecting customer experience.

- Collaboration: Work closely with other team members and departments to deliver a seamless customer experience and resolve issues efficiently.

Required Skills and Expectations:

The ideal candidate should have a graduate degree and possess excellent communication and interpersonal skills. Robust problem-solving abilities are vital,



as is the capacity to manage customer relationships effectively.

Candidates must be proficient in handling multiple tasks, with a customer-focused mindset. Ability to work collaboratively within a team environment is essential. Additionally, candidates should be comfortable working from the office and have a proactive approach to customer service, ensuring that every customer's needs are addressed promptly and effectively.

- Experience

2 - 4 Years

- No. of Openings

2

- Education

Graduate (B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech/B.E, CS)

- Role

Customer Relationship Executive

- Industry Type

Other

- Gender

[ Male / Female ]

- Age Limit

20 - 27 Yrs.

- Job Country

India

- Type of Job

Full Time

- Work Location Type

Work from Office

- Face Interview Location

1st Floor, Nandgaon Apartment, More, near Dhangi, Kusum Vihar, Murli Nagar, Dhanbad, Jharkhand 826005

📌 Opening For Customer Relationship Executive (Dhanbad)
🏢 YMW Startup Incubation & Accelerator Centre (YSIAC)
📍 Dhanbad