KEY RESPONSIBILITIES

· Handle incoming customer enquiries and calls professionally.

· Follow up with customers and convert enquiries into orders.

· Maintain and regularly update enquiry/customer data.

· Monitor Swiggy & Zomato Master Apps for incoming orders.

· Coordinate with respective stores regarding pending or unpicked orders.

· Check and follow up on reasons for orders not being picked up by stores.

· Maintain daily enquiry, order and follow-up reports.

· Coordinate with the sales/store teams for smooth order processing.

CANDIDATE PROFILE

· Good communication and telephone handling skills.

· Basic knowledge of Excel / Google Sheets.

· Comfortable working with Swiggy & Zomato platforms.

· Valuable follow-up, coordination and problem-solving skills.

· Responsible, organised and customer-focused.

Work Location: In person

- Experience

0 - 1 Years

- No. of Openings

10

- Education

12th Pass

- Role

Tele Caller

- Industry Type

FMCG / Retail

- Gender

[ Male / Female ]

- Min Age

18 Yrs.

- Job Country

India

- Type of Job

Full Time

- Work Location Type

Work from Office

- Benefits include

PF, ESI

📌 Telecaller || Freshers & Experienced (Rabale)
🏢 Upasana Manpower
📍 Rabale