23 Sep
|
SK Excellent Store
|
Greater Noida
23 Sep
SK Excellent Store
Greater Noida
We are looking for a dedicated Call Center Executive to join our team in Greater Noida. The ideal candidate should have at least 1 year of experience and a minimum education level of 12th pass. This full time position requires working onsite at our office.
Key Responsibilities:
1. Customer Interaction: Engage with customers through phone calls, addressing their queries and providing accurate information about our services and products.
2. Issue Resolution: Assist in resolving customer complaints effectively and efficiently, ensuring a positive experience.
3. Data Entry: Maintain accurate records of customer interactions and transactions in the system to keep track of inquiries and resolutions.
4. Feedback Collection: Gather customer feedback to help improve services and products, contributing to overall business growth.
Required Skills and Expectations:
Candidates must have excellent communication skills,
with the ability to articulate clearly and listen actively. Strong problem-solving abilities are essential to address customers' needs and concerns effectively. A good command of relevant software applications and basic computer literacy is necessary for data entry tasks. Candidates should possess a positive attitude, adaptability, and a willingness to work as part of a team. Punctuality and a commitment to continuous improvement in service quality will be key to success in this role.
- Experience
1 Years
- No. of Openings
800
- Education
12th Pass
- Role
Call Center Executive
- Industry Type
Call Centre / BPO / ITES / LPO
- Gender
[ Male / Female ]
- Age Limit
18 - 30 Yrs.
- Job Country
India
- Type of Job
Full Time (Night Shift)
- Work Location Type
Work from Office
- Benefits include
Laptop
📌 Call Center Executive - Greater Noida
🏢 SK Excellent Store
📍 Greater Noida