23 Sep
|
EIL GLOBAL
|
Mumbai
Job DescriptionGreetings from EIL Global
n We have an opening for an EUC Onsite Support Engineer (EUC / Desktop / Network) on a Dispatch/Freelance basis across multiple locations in Mumbai, Maharashtra.
n This is not a full-time role.
nJob Responsibilities
nProvide onsite support for desktops and laptops.
n Install and configure Windows operating systems.
n Install and troubleshoot software applications.
n Set up and replace desktops, laptops, monitors, keyboards, and other peripherals.
n Troubleshoot hardware and software issues.
n Support printers and scanners.
n Help users with Microsoft Office and Outlook issues.
n Perform IMAC activities (Install, Move, Add, and Change).
n Replace hardware components such as RAM, SSDs, keyboards, and batteries.
n Support user login and password issues.
n Coordinate with remote support teams when required.
n Update service tickets and submit site visit reports.
n Basic Network Knowledge
nBasic understanding of IP Address, DHCP, DNS, and Subnet Mask.
n Connect devices to wired and wireless networks.
n Perform basic network troubleshooting.
n Test and replace Ethernet cables.
n Identify network port issues and coordinate with the network team.
n Basic knowledge of switches and routers.
n Requirements
n4+ years of EUC/Desktop Support experience.
n Good knowledge of Windows 10/11 and Microsoft Office.
n Basic knowledge of computer hardware and networking.
n Good communication and customer service skills.
n Ability to travel to customer sites.
n Experience with ticketing tools is an advantage.
nWhy Join EIL Global?
n Versatile on-call/freelance opportunities.
n Work with leading enterprise clients across various industries.
n Competitive compensation on a per-assignment basis.
n Opportunity to gain exposure to diverse IT infrastructure projects.
nInterested?
nPlease send your updated CV to
nWe look forward to hearing from you
📌 EUC Onsite Support Engineer (Mumbai)
🏢 EIL GLOBAL
📍 Mumbai