Working Days: 5 Days a Week — The IIDE Way
Location: Designated College and Andheri Campus
About IIDE:
IIDE is India's leading digital business school, offering industry-relevant programs in digital marketing, AI, and business. With a strong focus on experiential learning, we equip students, graduates, and working professionals with the skills required to thrive in today's digital-first world.
Backed by a community of 500,000+ learners and 250+ industry experts, IIDE delivers hands-on training, real-world projects, and robust placement support. With campuses in Mumbai and Delhi, we continue to expand our presence across India and globally.
About the Role:
As the Manager – Student Operations & Student Success, you will be responsible for owning a portfolio of designated partner colleges and driving performance excellence across academic outcomes, student success, student operations, placements support, and college partnerships. You will lead and develop on-ground teams, hold them accountable for results,
and act as the strategic bridge between ground-level execution and institutional growth.
What You'll Do:
● Portfolio Performance & Outcome Accountability:
○ Own end-to-end performance across assigned colleges, covering academics, examinations, student success, placements support, and student operations.
○ Set and govern benchmarks for pass rates, retention, engagement, placement readiness, and student satisfaction.
○ Use portfolio-level data to identify trends, risks, and systemic gaps, and drive corrective interventions through teams.
○ Ensure consistency in program standards, student experience, and brand representation across colleges.
○ Report portfolio health to senior leadership with structured insights, accuracy, and clear recommendations.
● Leadership, Talent Strategy & Accountability:
○ Lead, coach, and develop on-ground college teams with explicit accountability for outcomes.
○ Define performance expectations, role ownership, and growth pathways
📌 Program Manager (Mumbai)
🏢 iide
📍 Mumbai