MoEngage is seeking an experienced and strategic Director of Email Deliverability Services to join our team. In this pivotal role, you will lead our Email Deliverability Consulting practice, overseeing a team of consultants while defining and implementing sophisticated email deliverability strategies for our enterprise clients. If you bring 10+ years of proven experience in email deliverability consulting and people management, with a track record of driving operational excellence and client success, we encourage you to apply.
Key Responsibilities
Leadership & Team Management
- Build, mentor, and lead a high-performing team of Email Deliverability Consultants across global regions.
- Establish transparent performance metrics, career development paths , and growth opportunities for team members.
- Drive operational excellence through process optimization, resource allocation, and workflow management.
- Foster a collaborative culture that promotes knowledge sharing and continuous improvement.

Strategy & Consulting




- Serve as the ultimate escalation point and subject matter expert for complex deliverability challenges.
- Develop innovative email deliverability methodologies and best practices tailored to client needs.
- Partner with enterprise clients to design comprehensive email deliverability strategies that drive business outcomes.
- Stay at the forefront of industry changes, including ISP policies, authentication standards, and compliance regulations .

Business Growth & Client Success
- Collaborate with Sales and Customer Success teams to identify upsell opportunities and expand service offerings.
- Drive revenue growth through high-quality deliverability consulting services.
- Ensure client satisfaction through consistent delivery of measurable improvements in deliverability metrics.
- Develop ROI models to demonstrate the business impact of improved email deliverability.

Cross-Functional Collaboration
- Work closely with Product Management to influence the product

📌 Director - Email Deliverability Services (Bengaluru)
🏢 MoEngage
📍 Bengaluru