Job Description
Location: Gurugram, India
nLevel: Senior Manager / Associate Director
nExperience: 10–14 years
nFunction: Human Resources
nTravel: Pan-India, as required
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nWe are looking for an experienced Employee Engagement leader to build and lead a dedicated engagement function for a large, distributed and client-facing workforce.
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nThis is not just an employee engagement program management role. We need someone who can build the function from the ground up, create the operating model, manage engagement teams/SPOCs, work closely with business and delivery leadership, and demonstrate how engagement impacts retention and business outcomes.
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nWhat you will be doing
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- Build and lead the Employee Engagement function and operating modeln
- Develop and manage a network of Employee Engagement SPOCs/Partners across client accounts and locationsn
- Design and drive engagement programs including eNPS, pulse surveys, recognition, well-being and employee connect initiativesn
- Partner with Delivery,



HR and business leaders to identify employee concerns and attrition risks earlyn
- Build KPIs around engagement, attrition, absenteeism, participation and retentionn
- Measure and demonstrate the ROI of employee engagement initiativesn
- Present engagement insights and business impact to senior leadershipn
- Manage the engagement budget and continuously improve programs based on data and employee feedbackn
- Help scale the function across multiple geographies as the organization growsn

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nWhat we are looking for
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- 10–14 years of progressive HR experiencen
- At least 4–5 years in Employee Engagement, HRBP or People Operationsn
- Experience within IT Services, Staffing, Consulting, GCC or similar client-facing environmentsn
- Proven experience building or scaling an engagement function/teamn
- Experience managing a distributed workforce or SPOC/Engagement Partner modeln
- Robust understanding of employee retention, attrition

📌 Associate Director (Gurugram)
🏢 BrothersTech
📍 Gurugram