Welcome and greet guests professionally.

Handle check-in and check-out procedures efficiently.

Manage room reservations, Spa, cancellations, and guest requests.

Answer phone calls, emails, and guest enquiries.

Provide information about hotel facilities, services, and local attractions.

Coordinate with housekeeping, maintenance, Spa and other departments.

Handle guest complaints and resolve issues professionally.

Prepare guest bills and process cash, card, and digital payments.

Maintain accurate guest records and update the hotel management system.

Monitor room availability and coordinate room allocations.

Maintain a clean and organized reception area.

Prepare daily reports and handover information to the next shift.

Promote hotel services, room upgrades, packages, and other facilities.

Job Type: Full-time

Pay: From ₹15,000.00 per month

Benefits:

- Adaptable schedule
- Food provided
- Paid time off

Experience:

- total work: 1 year (Preferred)

Language:

- Hindi (Preferred)

Work Location: In person

📌 Hotel Receptionist (Bhopal)
🏢 BLUE MOON
📍 Bhopal