We're Indie House — a multi-brand concept store in C Scheme, Jaipur, housing 70+ curated indie brands across fashion, jewellery, and lifestyle. We're launching our Shopify ecommerce store and need someone to own it completely.

This is not a support role. You will be the only person running the online store — listings, orders, fulfilment, email/WhatsApp marketing, and reporting. You work directly with the Founder.

DO NOT APPLY if you have not personally managed a live Shopify store end-to-end. We will verify.

SCOPE OF WORK

Shopify Store (daily)

- Own the store entirely — product listings, collections, navigation, pricing, variants, tags, SEO metadata
- Upload and manage catalogue for 70+ indie brands — write product descriptions, organise images, create brand pages
- Process all incoming orders every morning — coordinate with store team for picking, QC check, and dispatch
- Generate shipping labels on Shiprocket, assign couriers, track deliveries
- Handle customer queries, returns, and refunds end-to-end
- Run weekly reconciliation between physical stock at store and live Shopify listings
- Set up stock threshold alerts — zero overselling policy

Inventory — Unicommerce

- Manage day-to-day inventory on Unicommerce (our store POS system)
- Keep stock levels accurate across physical store and online store
- Flag low-stock items proactively and coordinate restock with brand partners
- Maintain clean sync between Unicommerce and Shopify

Email Marketing — Klaviyo

- Build and manage automated flows — welcome series, abandoned cart, post-purchase, re-engagement, win-back
- Plan and send weekly email newsletters — new arrivals,



brand stories, café events
- Grow email list through website pop-ups, in-store capture, and café signups
- Track open rate, CTR, revenue per email — target open rate >25%

WhatsApp Marketing — Interakt or Wati

- Set up automation flows — order confirmation, shipping update, abandoned cart nudge, new arrival broadcast
- Segment customer list — online buyers, walk-in customers, café regulars
- Run weekly WhatsApp broadcasts for launches and promotions
- Manage opt-ins and maintain a clean, GDPR/TRAI-compliant database

Payments & Finance

- Daily Razorpay reconciliation — match orders to settlements
- Coordinate with accounts team for monthly brand payouts
- Flag discrepancies immediately

Analytics & Reporting

- Weekly Shopify report — GMV, orders, AOV, conversion rate, top brands, top SKUs
- Monthly report for the Founder — what's working, what's not, what to fix
- Set up and maintain Google Analytics 4
- Identify slow-moving products and recommend action

AI & Automation

- Use Shopify Magic, Claude, ChatGPT for product descriptions, email copy, campaign content
- Automate bulk catalogue uploads via CSV
- Use Canva Pro for email headers, product banners, promotional creatives

YOU MUST HAVE:





- 2–4 years managing a live B2C Shopify store — not assisting, not observing, actually running it
- Strong Shopify knowledge — products, collections, metafields, discounts, orders, analytics dashboard
- Klaviyo or Mailchimp — hands-on flow setup, not just sending newsletters
- WhatsApp Business API — Interakt, Wati, or similar
- Comfortable reading data and making decisions independently
- Good written English and Hindi — you'll be writing product copy and customer comms

GOOD TO HAVE:

- Unicommerce or any inventory management system
- Shiprocket or other shipping aggregators
- Google Analytics 4
- Fashion, jewellery, or lifestyle ecommerce background
- Shopify SEO — meta titles, alt tags, URL structure

WHAT WE OFFER:

- ₹20,000–28,000/month based on experience
- 0.5% performance bonus on GMV above ₹2L/month
- Hybrid/Remote. Core hours 10:30 AM–7:00 PM IST
- All tools provided: Shopify, Klaviyo, Interakt, Shiprocket, Razorpay, Unicommerce, Canva Pro, Claude AI
- Direct Founder access — fast decisions, no layers
- Growth path: Head of Ecommerce as store scales

Pay: ₹20,000.00 - ₹28,000.00 per month

Benefits:

- Versatile schedule
- Leave encashment
- Paid sick time
- Work from home

Application Question(s):

- What is the URL of the Shopify store you managed most recently? What was your exact role — did you set it up yourself or take over an existing store?
- Walk me through how you would onboard a new brand onto Shopify — from receiving product images to the product going live on the store.

Work Location: In person

📌 E-Commerce Manager (India)
🏢 Indieboho Ventures
📍 India