Remote IT Technician – Full-Time (U.S. Hours)

Company: Los Angeles–based Tech Company

Hours: Mon–Fri | 8:00 AM – 4:00 PM Los Angeles Time (PST/PDT)

Type: Full-time | Remote (Work from Home)

Monitoring: Hubstaff

Role Overview

We’re looking for 1–2 experienced Remote IT Technicians to provide back-office and remote IT support for U.S.-based customers, including professional offices (doctors, accountants, etc.).

Key Responsibilities

Remote IT support using tools like AnyDesk / TeamViewer

Troubleshooting Windows, hardware, software, printers, and network issues

Supporting both business and residential clients

Requirements (Mandatory)

Strong hands-on IT support / computer repair experience

Comfortable with remote desktop tools and general troubleshooting

Clear, fluent English (must be easily understood by U.S. clients)

Personal computer with i7 (or equivalent), 16GB RAM, SSD, Windows 10

Reliable internet, webcam, and headset

Screening Process (Important)

To apply,



candidates must submit a Loom video answering the following while sharing their screen:

Introduce yourself (name + location)

Explain your IT experience and types of clients supported

Show your system specs and how to check RAM on Windows (Screen Share)

Explain how you’d troubleshoot a shared office printer not printing

How does your approach change if the office has multiple networks?

State your expected monthly salary

Submit the Loom video directly to [email protected]

Why This Role

Stable, long-term chance

Work with U.S. clients

Clear expectations and structured workflow

Note: Strong IT skills and good English communication are required.

Shortlisted candidates will be invited for a 1-on-1 Zoom interview.

Pay: ₹75,000.00 - ₹80,000.00 per month

Benefits:

- Work from home

Work Location: Remote

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