23 Sep
|
PCM WORLDWIDE FLIGHTS
|
India
23 Sep
PCM WORLDWIDE FLIGHTS
India
Hiring Now: Customer Support Executive – Travel Industry
Location: [Specify if needed – e.g., Delhi NCR / Paschim Vihar / Noida]
Salary: Up to ₹35,000 per month
Apply Now – Send Your CV via WhatsApp: +91-XXXXXXXXXX call after 8 pm
✈ Position: Customer Support Executive – Travel Process
Job Description:
We are looking for Customer Support Executives with excellent communication skills to assist customers with travel-related queries including bookings, cancellations, rescheduling, and general support. The role involves handling inbound calls, emails, and chat interactions.
Key Responsibilities:
- Assist customers with flight bookings, changes, cancellations, and refunds
- Provide support for domestic & international travel queries
- Handle post-sales support, including itinerary issues and complaints
- Coordinate with airlines and internal departments to resolve issues
- Ensure high levels of customer satisfaction and service quality
Requirements:
- Minimum 1 year of experience in the travel/BPO industry preferred
- Excellent verbal and written communication skills
- Familiarity with GDS (Amadeus/Galileo/Sabre) is a plus
- Comfortable working in rotational shifts (including night shifts)
- Problem-solving attitude with a customer-first approach
- Freshers with excellent communication may also apply
Job Location: Paschim Vihar
Salary Range: ₹25,000 – ₹35,000 (based on experience)
To Apply: Send your updated CV on WhatsApp to 82796 11820 call after 8 pm
Job Types: Full time, Permanent
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person
📌 Customer Support Executive – Travel Process (India)
🏢 PCM WORLDWIDE FLIGHTS
📍 India