Customer Support Executive – Travel Process (India)

Customer Support Executive – Travel Process (India)

23 Sep
|
PCM WORLDWIDE FLIGHTS
|
India

23 Sep

PCM WORLDWIDE FLIGHTS

India

Hiring Now: Customer Support Executive – Travel Industry
Location: [Specify if needed – e.g., Delhi NCR / Paschim Vihar / Noida]
Salary: Up to ₹35,000 per month
Apply Now – Send Your CV via WhatsApp: +91-XXXXXXXXXX call after 8 pm

✈ Position: Customer Support Executive – Travel Process

Job Description:

We are looking for Customer Support Executives with excellent communication skills to assist customers with travel-related queries including bookings, cancellations, rescheduling, and general support. The role involves handling inbound calls, emails, and chat interactions.

Key Responsibilities:

- Assist customers with flight bookings, changes, cancellations, and refunds
- Provide support for domestic & international travel queries
- Handle post-sales support, including itinerary issues and complaints
- Coordinate with airlines and internal departments to resolve issues




- Ensure high levels of customer satisfaction and service quality

Requirements:

- Minimum 1 year of experience in the travel/BPO industry preferred
- Excellent verbal and written communication skills
- Familiarity with GDS (Amadeus/Galileo/Sabre) is a plus
- Comfortable working in rotational shifts (including night shifts)
- Problem-solving attitude with a customer-first approach
- Freshers with excellent communication may also apply

Job Location: Paschim Vihar
Salary Range: ₹25,000 – ₹35,000 (based on experience)
To Apply: Send your updated CV on WhatsApp to 82796 11820 call after 8 pm

Job Types: Full time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

- Health insurance
- Paid sick time
- Provident Fund

Work Location: In person

📌 Customer Support Executive – Travel Process (India)
🏢 PCM WORLDWIDE FLIGHTS
📍 India

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