- Managing existing client portfolios.
- Analyze customer data to improve customer experience.
- Demonstrating the platform to the customer online and offline, pre and post sales.
- On boarding process of the customer, ensuring that the walk way is a smooth process for the client.
- Evaluate and improve tutorials and other communication infrastructure.
- Mediate between clients and the organization.
- Handle and resolve customer requests and complaints.
- Minimize customer churn.
Ideal candidate will be:
- Highly organized and able to multi-task.
- Self-driven and proactive nature.
- Excellent communication and interpersonal skills.
- Quality of being Patience and active listener.
Pay: Up to ₹700,000.00 per year
Benefits:
- Cell phone reimbursement
- Adaptable schedule
- Paid sick time
- Provident Fund