Loan Sales & Relationship Executive

Location: Kochi, Kerala
Employment Type: Full time

About ONE100

ONE100 is a debt-advisory and loan optimization platform helping borrowers save lakhs in unnecessary interest.

Through data-driven analysis and transparent advisory, we specialize in Home Loans, Balance Transfers, and Loan Consolidation, giving clients clear, conflict-free guidance to lower their EMIs and become debt-free faster.

As part of our growing team, you will work closely with customers, banks, NBFCs and financial institutions to identify suitable loan solutions and ensure a smooth loan processing experience from start to finish.

About the Role

We are looking for a motivated and result-oriented Loan Sales & Relationship Executive to join our team.

The role involves handling qualified customer leads, understanding their existing loan obligations, identifying suitable financial solutions, and coordinating with banks and financial institutions to successfully process and close loan cases.

The ideal candidate should have 2–3 years of relevant experience, particularly in Retail Home Loan processing, Loan Sales, Balance Transfers and related banking/financial products, with practical experience working with Banks, NBFCs or DSAs.

Key Responsibilities

- Call and follow up with leads provided by the company.
- Understand customers' existing loans, interest rates, outstanding amounts, EMIs and overall financial requirements.
- Understand customer requirements and identify suitable loan solutions.
- Handle Home Loans, Balance Transfers, Top-Up Loans and other relevant loan products.
- Explain suitable loan solutions clearly and professionally to customers.
- Generate customer interest, handle queries and convert qualified leads into successful loan cases.
- Collect, verify and coordinate the required customer and loan-related documents.
- Manage the end-to-end processing of Retail Home Loan cases, from initial customer interaction through documentation, approval, sanction and disbursement.
- Coordinate with banks, NBFCs and financial institutions throughout the loan processing cycle.
- Liaise with bank relationship managers, credit teams,



operations teams and customers to ensure smooth processing.
- Follow up on applications, documentation, credit processing, approvals, sanction and disbursement.
- Track applications closely and proactively address documentation or processing-related issues.
- Maintain regular communication with customers and provide timely updates throughout the process.
- Ensure cases are followed through from the initial lead stage until successful closure and disbursement.
- Maintain accurate records of leads, follow-ups, applications and case status.
- Build and maintain strong professional relationships with customers, bank/NBFC teams and other stakeholders.
- Work towards achieving assigned sales, conversion and disbursement targets.

Candidates With the Following Experience

- 2–3 years of relevant experience in loan sales, loan processing, relationship management or financial services.
- Hands-on experience in end-to-end processing of Retail Home Loans.
- Experience working with Banks, NBFCs and/or DSAs.
- Experience dealing with Home Loans, Balance Transfers, Top-Up Loans and related loan products.
- Practical understanding of the complete loan lifecycle, from lead generation and customer assessment to documentation, login, credit processing, sanction and disbursement.
- Good understanding of banking products and financial services.
- Understanding of loan eligibility, EMI calculations, interest rates, outstanding balances and basic credit requirements.
- Experience coordinating with bank relationship managers, credit teams and operations teams.
- Strong customer-handling and follow-up skills.
- Ability to manage multiple cases and stakeholders simultaneously.

What We're Looking For

- Good communication and interpersonal skills.
- Strong follow-up and negotiation abilities.




- Sales-oriented and target-driven mindset.
- Ability to build trust and maintain professional relationships with customers.
- Willingness to make calls and actively follow up with leads.
- Ability to coordinate effectively with banks, NBFCs and multiple stakeholders.
- Good understanding of loans, EMIs, interest rates and banking products.
- Solid customer relationship and case-management skills.
- Ability to explain financial products and loan solutions in a simple and professional manner.
- Strong attention to documentation and process follow-up.
- Prior experience in banking, NBFC, DSA, loan sales, financial services or relationship management will be preferred.

Compensation

- Decent Fixed Salary
- Attractive Performance-Based Incentives
- High earning potential for individuals who consistently convert leads into successful cases.
- Your earning potential increases with your performance — the more successful cases you close, the more you can earn.

Why Join ONE100?

- Work with a growing debt-advisory and loan optimization platform.
- Get hands-on exposure to the complete Home Loan and Balance Transfer lifecycle.
- Work directly with customers, banks, NBFCs and financial institutions.
- Develop expertise across Home Loans, Balance Transfers and Loan Consolidation.
- Attractive incentives linked directly to performance.
- Opportunity to build a strong career in loan sales, relationship management and financial advisory.
- Be part of a customer-focused platform that helps borrowers reduce unnecessary interest costs and manage their debt more effectively.

Who We're Looking For

If you are confident, persuasive, customer-focused and strong in follow-up, with 2–3 years of experience in Retail Home Loans, Balance Transfers or related loan products, we'd like to hear from you.

Candidates who understand banking products, loan processing and customer relationship management, and who are motivated to grow their career and earnings through performance, are encouraged to apply.

Pay: ₹25,000.00 - ₹50,000.00 per month

Work Location: In person

📌 Relationship Manager (Kakkanad)
🏢 One100
📍 Kakkanad