Company: TGI Group – TGI Livancia The Sojourn
Location: Bangalore, Karnataka
Job Type: Full time
Department: Front Office
Industry: Hospitality

Job Summary

We are looking for a professional and guest-focused Front Desk Supervisor to handle daily front desk operations and provide excellent guest service.

Key Responsibilities

- Welcome and assist guests with check-in and check-out.
- Handle reservations, cancellations, guest queries, and requests.
- Manage guest records, billing, and payments accurately.
- Coordinate with Housekeeping and other departments for guest requirements.
- Handle telephone calls and guest complaints professionally.
- Maintain accurate records and shift handover reports.
- Follow hotel SOPs, safety, and service standards.

Qualifications & Skills

- Diploma/Degree in Hotel Management or Hospitality preferred.
- Good communication and customer service skills.
- Basic computer and PMS knowledge.
- Willingness to work rotational shifts

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

- Flexible schedule
- Food provided
- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Front Desk Supervisor (Bengaluru)
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