Customer Handling

- Understand customer requirements and recommend suitable accessories based on vehicle model and usage.
- Explain accessory features, benefits, pricing, and warranty terms.
- Prepare accessory quotations and obtain customer approval.
- Maintain professional and courteous communication with customers.

2. Accessory Sales

- Achieve monthly accessory sales and revenue targets.
- Promote genuine and approved accessories during vehicle booking and delivery.
- Upsell and cross-sell relevant accessories to customers.
- Maintain knowledge of available accessories, prices, offers, and new products.

3. Vehicle Delivery Coordination

- Coordinate with the Sales and Workshop teams for accessory fitment before vehicle delivery.
- Ensure accessories are fitted as per customer-approved specifications.
- Verify quality and quantity of accessories before vehicle delivery.




- Ensure timely completion of accessory fitment to avoid delivery delays.

4. Inventory & Documentation

- Coordinate with the accessories/store team for availability of accessories.
- Monitor accessory stock and communicate shortages or requirements.
- Maintain proper records of accessory orders, sales, fitment, and billing.
- Ensure all customer approvals and relevant documentation are completed.

5. Customer Satisfaction

- Ensure accessories are fitted properly and delivered in valuable condition.
- Handle customer queries and coordinate resolution of accessory-related complaints.
- Follow up with customers after delivery wherever required.
- Maintain high standards of customer satisfaction.

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

📌 ACCESSORY EXECUTIVE (India)
🏢 Shreeji Automart
📍 India