Shahiris Restaurant – Kodungallur, Thrissur, Kerala

Job Summary

We are looking for an experienced F&B; / Restaurant Operations Manager to manage and coordinate the overall day-to-day operations of our restaurant.

The role involves supervising the F&B; team, coordinating between the kitchen and service teams, monitoring restaurant operations, maintaining service standards, and ensuring smooth functioning of the restaurant from opening to closing.

Salary

₹25,000 – ₹30,000 per month
Based on experience and skills.

Key Responsibilities

- Manage overall day-to-day restaurant operations.
- Supervise and coordinate the complete F&B; service team.
- Coordinate between kitchen, service, cashier, housekeeping, and management.
- Monitor kitchen and service coordination to ensure smooth operations.
- Ensure proper KOT handling and communication between kitchen and service staff.
- Coordinate with the Executive Chef regarding food availability, delays, quality issues, and service requirements.
- Supervise captains, stewards, cashiers, and other restaurant staff.
- Prepare staff duty schedules and allocate daily responsibilities.
- Conduct staff briefings and ensure effective team communication.
- Monitor staff attendance, punctuality, grooming, discipline, and performance.
- Ensure excellent customer service and handle customer complaints professionally.
- Monitor restaurant cleanliness, hygiene, ambience, and presentation.




- Monitor billing, discounts, complimentary orders, and cash-handling procedures.
- Monitor stock availability, wastage, breakage, and daily requirements.
- Coordinate with the purchase team and management for operational requirements.
- Ensure proper opening and closing procedures.
- Monitor daily sales and restaurant performance.
- Maintain daily operational reports and communicate updates to management.
- Identify operational issues and coordinate with the concerned team to resolve them.
- Ensure compliance with restaurant SOPs, hygiene standards, and company policies.
- Support management in improving sales, customer satisfaction, staff productivity, and operational efficiency.

Requirements

- 2–3 years of experience in restaurant, F&B;, or hospitality operations.
- Experience managing restaurant operations and F&B; teams.
- Good understanding of restaurant service and kitchen coordination.
- Solid leadership and communication skills.
- Ability to manage multiple departments and staff.
- Good customer service and problem-solving skills.
- Ability to work under pressure during busy service periods.
- Professional appearance, discipline, and positive attitude.
- Willingness to work flexible hours, weekends, and holidays.

Pay: ₹28,000.00 - ₹30,000.00 per month

Benefits:

- Food provided

Work Location: In person

📌 Restaurant Operations Manager (India)
🏢 Shahiris Restaurant
📍 India